Got A Question?

For any questions, help or support, you can get in touch with us here.

We take pride in our customer service. We aim to reply to all questions, no matter how silly they may sound! Don't worry, we've heard them all before!

Unfortunately at this time we are only able to offer email support, however we aim to respond to every email within 24 hours.

Email us directly on

Tweet us @petjellyfish

Online Form - Or simply fill out the form below - We look forward to hearing from you!

Remember, we have an FAQ section too - we may have already answered your question for you!

    Your Name (required)

    Your Email (required)


    Your Message

    Please note that we are an online-only retailer and as such we don't (yet!) have a physical shop for you to visit.

    However we do often visit Pet Shows across the UK - keep an eye on our Facebook for updates!.